Privacy Policy

At Speedz Casino, we deeply value the trust and loyalty of our players. Safeguarding personal data is a priority, and we are dedicated to handling information securely, responsibly, and with respect. This Privacy Policy explains the methods we use to collect, use, and protect personal data, ensuring transparency and clarity. We encourage you to read this policy carefully so you can make informed decisions about your experience with our casino.

Data Processing

This Privacy Policy outlines our compliance with applicable gambling and data protection regulations, including the processing of players’ personal data. Such processing is essential for providing access to games, payments, promotions, and associated services.

Speedz Casino operates under the management of Dama N.V., a company registered in Curaçao, and its wholly owned subsidiary, Friolion Limited, based in Cyprus. Dama N.V. holds a gaming license issued by Antillephone N.V.

Consent to this Privacy Policy is required in order to use our services. As updates may occur from time to time, we recommend reviewing this page periodically to stay informed. Continued use of Speedz Casino’s services after changes are published implies agreement with any revised terms.

Collection of Information

We collect a variety of personal information through our website and related services, which may include:

  • Registration and communication data: information provided during account setup or subsequent communication, such as name, date of birth, address, contact details, and identification documents.
  • Interaction records: logs of communications via email, live chat, or other contact channels with our support team.
  • Transaction and usage data: records of deposits, withdrawals, bets, account balances, bonuses, and general website activity.
  • Compliance documentation: documents and information required for identity verification, source of funds checks, and adherence to regulatory obligations.
  • Technical and device data: IP address, browser type, device information, login timestamps, and other technical identifiers used for security and optimisation purposes.

Usage of Information

The personal data we collect is used for the following purposes:

  • Processing deposits, withdrawals, and managing bets.
  • Delivering the services, games, and support requested.
  • Performing identity, age, and compliance checks (including KYC and AML).
  • Sending promotional content, subject to explicit marketing consent.
  • Ensuring legal and regulatory compliance, including adherence to anti-money laundering and responsible gambling requirements.
  • Monitoring and preventing fraudulent, abusive, or illegal activities.
  • Enhancing security, troubleshooting issues, and maintaining platform stability.
  • Conducting research, reporting, and data analysis to improve our services and user experience.

Marketing Communications

Where consent is provided, we may use personal data to send promotional content about Speedz Casino’s products, bonuses, and special offers. Players can withdraw consent and opt out of marketing communications at any time via account settings or by contacting customer support.

Opting out of marketing does not affect service-related communications, such as account notifications, security alerts, or legally required messages.

Disclosure of Information

Your personal data is never sold or rented. However, it may be shared in limited and controlled circumstances, including:

  • Within our group: with affiliated companies and group entities to facilitate service delivery, payment processing, risk management, and compliance.
  • With trusted partners: for regulatory, payment, verification, and operational purposes where collaboration is required to provide the services.
  • With third-party providers: for tasks such as payment processing, identity verification, fraud prevention tools, hosting, analytics, and communication services.

Any third party that processes personal data on our behalf is required to do so under strict contractual and confidentiality obligations, ensuring that your data remains protected and used only for authorised purposes.

Data Security and Retention

Speedz Casino employs robust technical and organisational security measures to protect personal data against loss, misuse, unauthorised access, alteration, or disclosure. These measures may include encryption, access controls, monitoring, and regular security reviews.

Personal data is retained only for as long as necessary to fulfil the purposes described in this Privacy Policy and to meet legal and regulatory requirements. This includes a minimum retention period, typically at least five years following account closure, as mandated by anti-money laundering and gambling regulations. After the applicable retention period, data is securely deleted or anonymised where appropriate.

Cookies and Tracking

To enhance the player experience, Speedz Casino uses cookies and similar tracking technologies. These tools help us:

  • Operate core website features and ensure stability.
  • Remember preferences and improve usability.
  • Analyse site usage and performance.
  • Support marketing and personalisation activities, where permitted.

Cookie preferences can be managed through browser settings and, where available, our on-site cookie controls. Restricting certain cookies may impact functionality and the overall user experience on the website.

Your Rights and Contact Information

Subject to applicable data protection laws, you may have the following rights regarding your personal data:

  • The right to access the personal data we hold.
  • The right to request correction of inaccurate or incomplete data.
  • The right to request deletion of personal data in certain circumstances.
  • The right to restrict or object to certain types of processing, including direct marketing.
  • The right to withdraw consent where processing is based on consent.
  • The right to data portability, where this is applicable.

If you have questions, concerns, or requests related to your personal data, you can contact our Data Protection Officer (DPO) or customer support via the contact details provided on the Speedz Casino website. Under the GDPR and similar regulations, you may also have the right to lodge a complaint with the relevant data protection authority.